At My Swiss Mailbox, we provide a complete range of professional package-handling services designed to give you full flexibility, security, and control over your incoming parcels. Whether you’re receiving small items, bulk shipments, or high-value goods, our package services ensure every parcel is processed with Swiss efficiency, precision, and care. Through your online dashboard, you can review, forward, store, insure, or request special handling for your packages—all with just a few clicks, no matter where you are in the world.

Our package workflow begins with secure Package Receiving, available across three weight categories: <2kg, 2–10kg, and >10kg. Once your parcel arrives, we immediately register it, store it safely, and notify you so you know exactly what has been received. To help you quickly identify contents, our Package Photo service provides clear images of each incoming item, assisting you in making fast decisions on forwarding, storage, or additional processing.

For customers looking to optimise shipping costs, our Repacking / Consolidation service allows multiple parcels to be merged into a single, efficiently packed shipment. This helps minimise postage fees and ensures your items are grouped logically for delivery. When sending parcels abroad, our Customs Declaration Service ensures all required paperwork is completed accurately, helping you avoid delays, compliance issues, or unexpected charges during international transit.

To protect valuable goods, we offer optional Package Insurance plans—up to CHF 500 or up to CHF 2,000—providing peace of mind for shipments requiring added security. For urgent deliveries within Switzerland, our Domestic Express Shipping option ensures fast and reliable forwarding using trusted Swiss postal services. For international needs, Worldwide DHL Express provides premium global delivery with tracking, speed, and maximum reliability.

If a parcel needs to be returned to the sender, our Return-to-Sender Handling service ensures the process is managed smoothly and professionally, including preparation, labelling, and dispatching the item according to your instructions.

Whether you’re an online shopper, a frequent traveller, an international resident, or a business managing global logistics, our package services provide the convenience, reliability, and security you need. With transparent pricing, Swiss-grade service quality, and full digital control, My Swiss Mailbox ensures your parcels are handled efficiently from arrival to final destination—no matter where you are.